Refund & Rework Policy – Bhaiya Ji

1. Introduction
This Refund & Rework Policy defines the terms under which users may request a refund or a rework (service revisit) for services booked through the Bhaiya Ji platform. By using our services, you agree to this policy.

2. Rework Eligibility (Service Revisit)
Rework may be provided under the following conditions:

• The service delivered is incomplete or not as per agreed scope

• Quality issues are reported within a reasonable time after service completion

• The issue is verified by Bhaiya Ji support team

Rework will be arranged without additional charges where applicable.

3. Rework Conditions

• Rework requests must be raised within a limited time period after service completion

• Rework is subject to availability of the same or another service partner

• Only the originally agreed scope of work will be covered under rework

• Any additional work requested during rework will be chargeable

4. Refund Eligibility
Refunds may be considered in the following cases:

• Service was not delivered

• Service was cancelled by the service partner

• Major service failure where rework is not possible

• Duplicate or excess payment

5. Refund vs Rework Decision
Bhaiya Ji reserves the right to decide whether a complaint will be resolved through rework or refund, depending on the nature of the issue.

6. Non-Eligible Cases

• Minor issues that can be resolved through rework

• Services completed as per agreed scope

• Delay caused due to user unavailability

• Change of mind after service completion

7. Refund Process

• Users must raise a request through customer support with proper details

• The request will be reviewed and verified

• Approved refunds will be processed via original payment method or suitable alternative

8. Refund Timeline

• All approved refunds will be processed within 7 working days

• Actual credit time may vary depending on the bank or payment provider

9. Charges & Deductions

• Cancellation charges are non-refundable

• Partial deductions may apply based on work already completed

10. Policy Enforcement
Bhaiya Ji reserves the right to reject any request that does not meet policy conditions. Misuse of the policy may lead to account restriction or suspension.

11. Policy Updates
Bhaiya Ji may update or modify this policy at any time without prior notice.

12. Contact
For any refund or rework related queries, contact us:

Email: Support@bhaiyajionline.com
Call: 09670002120

By using Bhaiya Ji services, you agree to this Refund & Rework Policy.